Privacy Policy
At Indu Medical Centre, we are committed to safeguarding the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you visit our website or engage with our services. We adhere to the highest standards of data protection to ensure that your personal information is handled responsibly and transparently.
1. Information We Collect
We collect personal information that you provide directly to us when you interact with our website, make inquiries, or use our services. This information may include:
- Personal Details: Name, contact information (such as email address, phone number, and postal address), date of birth, and gender.
- Health Information: Medical history, health conditions, and any other information relevant to your treatment at Indu Medical Centre.
- Payment Information: Credit or debit card details, billing information, and transaction history when you make payments for our services.
- Technical Information: IP address, browser type, device information, and usage data collected through cookies and similar technologies when you visit our website.
2. How We Use Your Information
We use your personal information to:
- Provide Healthcare Services: To offer medical advice, diagnose health conditions, and deliver the necessary medical treatments.
- Communication: To respond to your inquiries, schedule appointments, send appointment reminders, and provide you with updates on our services.
- Billing and Payment: To process payments for the services you receive and manage billing information.
- Improve Our Services: To analyze website usage, monitor the effectiveness of our services, and improve the overall user experience.
- Compliance: To comply with legal and regulatory requirements, including reporting obligations and record-keeping.
3. Disclosure of Your Information
We do not sell or rent your personal information to third parties. However, we may disclose your personal information to:
- Healthcare Providers: To share relevant health information with medical professionals involved in your care.
- Service Providers: To third-party service providers who assist us with payment processing, IT services, and other operational activities.
- Legal Authorities: To comply with legal obligations, court orders, or government requests where disclosure is required by law.
4. Data Security
We take the security of your personal information seriously and implement various measures to protect it from unauthorized access, use, or disclosure. Our security protocols include encryption, secure access controls, and regular audits of our data management practices. However, please note that no method of data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Your Rights
You have certain rights regarding your personal information, including:
- Access: You can request access to the personal information we hold about you.
- Correction: You have the right to request corrections to any inaccurate or incomplete information.
- Deletion: You can request the deletion of your personal information, subject to certain legal obligations.
- Opt-Out: You can opt out of receiving marketing communications from us at any time.
To exercise your rights, please contact us using the information provided below.
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies help us understand how you interact with our website, allowing us to improve functionality and personalize content. You can manage your cookie preferences through your browser settings.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and we encourage you to review this policy periodically to stay informed about how we protect your information.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Phone: 0522 406 9800
Email: [email protected]
Address: B 1 31 69, B-1-31/69, Sector K, Aliganj, Lucknow, Uttar Pradesh 226024
Your privacy is important to us, and we are committed to protecting your personal information with the highest standards of security and care.